Terms of service

Effective Date: 30 June 2025

This website is operated by CHE LOCO Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to CHE LOCO. CHE LOCO Pty Ltd offers this website, including all information, tools, and services available from it to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available via hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree, you may not access the site or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms

By using this site, you confirm you are at least the age of majority in your state or territory, or have given permission to any of your minor dependents to use it.
You agree not to use our products for any illegal or unauthorised purpose.
You must not transmit any malicious code. Breach of these Terms may result in termination of access.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to duplicate, resell, or exploit our services without written permission.
Content (excluding payment info) may be transferred unencrypted.

3. Accuracy of Information

We are not responsible if the information on this site is inaccurate or outdated. It is provided for general reference and should not be relied on exclusively for decision-making.

4. Modifications to the Service and Prices

Prices for our products may change without notice.
We may modify or discontinue services or content at any time without liability.

5. Products and Services

Some products may be available exclusively online and in limited quantities.
We aim to represent our products accurately, but we cannot guarantee colours or details appear the same on every screen.
All product descriptions, pricing and availability are subject to change at any time without notice.
For shipping and return conditions, please refer to our Shipping Policy and Returns Policy.

6. Orders and Billing Information

We reserve the right to refuse or cancel any order.
You agree to provide accurate, up-to-date billing, shipping, and contact details.
We may cancel or limit orders that appear to be placed by resellers or distributors.

7. Shipping

For dispatch times, delivery estimates, and tracking info, please see our Shipping Policy.
Risk of loss passes to you upon dispatch, unless otherwise required under Australian Consumer Law.

8. Returns & Consumer Guarantees

Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.
For full details on returns, see our Returns Policy.

9. Personal Information

Your personal information is collected and handled in accordance with our Privacy Policy.

10. Third-Party Services and Links

We may use or link to third-party tools and services. We are not responsible for their content or performance.
Your use of such tools is at your own risk and subject to their terms.

11. User Comments & Submissions

Any comments, suggestions, or materials you send us may be used without restriction.
We are not obligated to maintain any submission in confidence or respond.
You are responsible for ensuring your content is lawful and does not infringe third-party rights.

12. Prohibited Uses

You may not use the site or its content:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To harass or discriminate
  • To upload viruses or malware
  • To collect personal data without consent
  • For spam, phishing, or scraping

We may terminate your access for violations.

13. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from your use of our site or products.

Nothing in these Terms limits your rights under the ACL.

14. Indemnification

You agree to indemnify CHE LOCO from any claim or demand due to your breach of these Terms or violation of any law.

15. Severability

If any part of these Terms is held invalid, the rest shall remain in full force and effect.

16. Termination

We may terminate this agreement or your access at any time if you breach these Terms.
Your obligations and liabilities will continue even after termination.

17. Entire Agreement

These Terms, together with our Privacy, Shipping, and Returns Policies, constitute the full agreement between you and CHE LOCO.

18. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted here. Continued use of the site constitutes acceptance.

19. Governing Law

These Terms are governed by the laws of the State of New South Wales and the Commonwealth of Australia

20. Contact Information

Questions about these Terms? Contact us at:

info@che-loco.com
0481 552 744
ABN: 63 685 666 782