Placing, Care & Maintenance

Each of our rugs is handmade with care, carrying the story of the land and the hands that shaped it. With just a few mindful steps, you can keep yours looking beautiful, feeling soft underfoot, and lasting for years to come. Here's how.

PLACING YOUR RUG

Where and how you place your rug can make a big difference.

Keep your rug away from harsh sunlight, use an underlay for grip and longevity, and rotate it every few months to keep it looking even and fresh.

EVERYDAY CARE

A few easy habits will keep your rug looking its best.

Regular, gentle vacuuming and the occasional shake-out will help maintain its softness and remove dust. Shedding is natural and will settle over time.

HANDLING SPILLS & STAIN

Act fast, and your rug will thank you.

Blot spills with a clean cloth—never rub. Use mild, wool-safe detergent for light stains, and avoid soaking. When in doubt, let a pro handle it.

STORAGE & LONG-TERM CARE

Storing your rug the right way helps preserve its beauty.

Roll it (pile in), cover it in breathable fabric, and avoid damp or dark spaces. Unroll and air it out now and then to keep it fresh.

MOTH & PEST PREVENTION

A little attention goes a long way.

Keep your rug in well-lit, airy spaces. Vacuum both sides every now and then. If storing for long periods, inspect regularly and avoid sealed plastic.

PROFESSIONAL CLEANING

For those times when your rug needs a deeper refresh.

We recommend using a cleaner who specialises in handwoven or wool rugs. Skip the machine wash and harsh treatments to protect its fibres and colours.

Need Assistance?

Whether you have questions about shipping, returns, or tracking your order, we're here to help. At Che, loco, we want to ensure a smooth experience from the moment you place your order to the moment it arrives. Feel free to reach out—we’d love to assist you!